Privacy Policy

Who we are

This website is operated by ARK Global Ventures, a business and technology consultancy based in Bengaluru, India. Our address is Rahaman’s Grace, No. 19, Mosque Road, Lower Ground Floor, Below Sangeeta Mobiles, Fraser Town, Bengaluru – 560005, Karnataka, India. In this policy, “we” and “us” mean ARK Global Ventures.

Information we collect

Information you give us. If you send an enquiry through the contact form, we collect the details you enter: your name, business email address, company name, optional job title, area of interest and the message you write. If you email or call us, we also keep what you share in that conversation. We ask only for what we need to respond.

Information collected automatically. Like most websites, our hosting provider processes technical data such as your IP address, browser type and the pages requested, in order to deliver the site and keep it secure. The contact form uses a security check from a third-party provider to tell people from automated programs, which may process similar technical signals.

We do not ask for payment details, government identifiers or sensitive personal data through this website. Please do not include them in your message.

How and why we use it

• To read and respond to your enquiry and, if you wish, discuss working together.
• To keep reasonable records of our business communications.
• To protect the website and the contact form from spam, abuse and security threats.

We rely on your consent, which you give by ticking the box on the contact form, and on our legitimate need to run and secure the website. We do not sell your information, and we do not use it for advertising or send marketing emails unless you ask us to.

Who processes your information

We use trusted service providers to operate the website and handle enquiries. They process information on our behalf and only for those purposes:

• Website hosting and security provider: delivers the website, protects it from attacks and runs the spam check on the contact form.
• Email delivery provider: delivers the email created when you submit the contact form.
• Business email provider: hosts our mailbox, where enquiries and replies are stored.

These providers operate data centres in several countries, so your information may be processed outside India. We choose providers that maintain recognised security standards. We may also disclose information where the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond to you and to manage any resulting relationship, and for as long afterwards as is reasonably necessary for our business records or legal obligations. When it is no longer needed, we delete it or anonymise it. You can ask us to delete your information sooner at any time.

Cookies and analytics

This website does not set advertising or tracking cookies. If we add privacy-friendly, cookie-free analytics to understand how the site is used, we will describe it here. Your browser may store technical data needed to display the site and complete the security check.

Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal information we hold about you;
• correct information that is inaccurate or incomplete;
• erase your information when it is no longer needed;
• stop using your information, by withdrawing the consent you gave us.

To use any of these rights, or to raise a concern or complaint about how we handle your information, contact us at connect@arkglobalventures.com or on +91 99000 02000. We will respond within a reasonable time. Withdrawing consent does not affect processing that already took place, and we may keep information we are legally required to retain.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls on our mailbox. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised, and the current version is always published on this page.

Contact

Questions about this policy can be sent to connect@arkglobalventures.com, or by post to Rahaman’s Grace, No. 19, Mosque Road, Lower Ground Floor, Below Sangeeta Mobiles, Fraser Town, Bengaluru – 560005, Karnataka, India.